Privacy Policy

Introduction

This Privacy Policy explains how SignFastAi ("we," "us," "our") collects, uses, and protects information when you use our electronic signature service to upload, send, and sign documents.

Information We Collect

• Account Information: Name, email address, and password (or OAuth identity) when you create an account.
• Document Content: The PDF documents you upload, including any personal, financial, or business information contained in them, along with the signature fields you place.
• Signature Data: The signature a signer provides, along with their name and email address.
• Audit Trail Data: For every signing event, we record the timestamp, IP address, browser/device information, and a hash of the signed document to create a tamper-evident record.
• Payment Information: If you purchase a paid plan, our payment processor handles your card details directly — we do not store full card numbers.
• Usage Data: How you interact with our website and application, for troubleshooting and improving the service.

How We Use Your Information

• To operate the document upload, field-placement, and signing workflow
• To deliver secure signing links to the people you send documents to
• To generate and store the audit trail required for a document's legal validity
• To send transactional emails, such as signing requests, confirmations, and receipts
• To provide customer support and respond to inquiries
• To detect fraud, abuse, and unauthorized access

Documents and Signer Data

When you send a document for signature, the recipient's name, email address, and signature become part of the document's permanent record. We treat this data with the same care as your own account data, and it is retained as part of the signed document and its audit trail for as long as your account is active, or as required by applicable record-keeping laws.

Data Security

Documents are encrypted in transit and at rest. Signing links are single-use and expire after they are used. Access to production data is restricted to authorized personnel only.

Third-Party Service Providers

We use trusted third-party providers to operate SignFastAi, including hosting and database infrastructure, email delivery for signing notifications, and payment processing. These providers only receive the data necessary to perform their function and are contractually bound to protect it.

Data Retention

We retain signed documents and their audit trails for as long as your account remains active, so you can access your signing history. You can request deletion of your account and associated documents by contacting us, subject to any legal retention requirements for financial or audit records.

Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information. Contact us to exercise these rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us.